General

Admin Center

• Automated-attendant
• Call Records- new
• Group Ring- new
• Outbound Call Permissions
• Voice Recording- new
• What can I do in EVOX system administration?

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User Manual

• FAX user Manual links and Documentation
• Mobile App Manual links and Documentation
• PC App Manual links and Documentation

New account

• First time set up(For account manager)- new
• Download, install and activate the EVOX app
• How to install EVOX adapter

Mobile Phone Setting

• How to turn off power saving to receive incoming calls (for Huawei phones)
• How to turn off power saving to receive incoming calls (for Oppo Android phones)
• App Permissions Required for EVOX

Troubleshooting

• Incoming Calls Not Ringing
• Call Quality Problems
• Unable to Make Calls
• Troubleshooting EVOX adapter

FAQ

• 【Admin】How to Set Outbound Calls via PSTN
• 【Admin】How to Update User Who Changed Mobile Number